At phstar, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player in the Philippines.
PRIVACY AT A GLANCE
All data transmitted between your device and the phstar platform is protected using industry-standard SSL/TLS encryption. Whether you are logging in from Manila, Cebu, or Davao, your personal information travels securely at all times.
phstar does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and improve your experience on the phstar platform — nothing more.
As a phstar player, you have the right to access, correct, and request deletion of your personal data at any time. Simply contact our support team and we will process your request in accordance with applicable Philippine data privacy laws.
phstar's data practices are aligned with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. We take our legal obligations to Filipino players seriously and operate with full transparency.
phstar uses cookies and similar tracking technologies only to improve platform performance and personalize your experience. We do not use cookies to build advertising profiles or share your browsing behavior with external ad networks.
phstar retains your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Once data is no longer needed, it is securely deleted or anonymized in accordance with our retention schedule.
Notice to phstar Players: This Privacy Policy applies to all personal data collected by phstar in connection with your use of the phstar platform, including the website, any mobile interface, and all associated services. By registering a phstar account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.
phstar is an online casino and gaming platform operating under the domain phstar.one, providing Filipino players with access to a wide range of online gaming products including live dealer games, slot machines, bingo, Color Game, and sports betting. phstar is the data controller responsible for the personal data of registered players and visitors to the phstar platform.
For the purposes of this Privacy Policy, "phstar," "we," "us," and "our" refer to the phstar platform and its operating entity. "You" and "your" refer to any individual who accesses or uses the phstar platform, whether as a registered player or as a visitor.
phstar is committed to protecting the privacy and personal data of all users in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and all other applicable data protection regulations. If you have any questions about how phstar handles your personal data, please refer to Section 13 of this Privacy Policy for contact details.
phstar collects personal data from you in several ways — directly when you register or interact with the platform, automatically when you use the platform, and occasionally from third-party sources such as payment processors and identity verification providers. The categories of personal data we collect include:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number | Registration form, KYC verification |
| Contact Data | Email address, mobile number, home address | Registration form, account settings |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Deposit and withdrawal forms |
| Technical Data | IP address, device type, browser type, operating system, session duration | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, login history, platform navigation patterns | Automatically via platform activity tracking |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support interactions |
phstar does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where strictly required for responsible gaming assessments or as mandated by applicable law.
phstar will never ask for your full credit card number, CVV, or online banking password via email, live chat, or any other communication channel. If you receive such a request claiming to be from phstar, please report it to our support team immediately.
phstar uses the personal data we collect for the following purposes:
phstar will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
phstar processes your personal data on the following legal bases under the Data Privacy Act of 2012 of the Philippines and applicable data protection principles:
phstar does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
phstar will never share your personal data with third-party advertisers, data brokers, or social media platforms for targeting or profiling purposes. If you receive unsolicited communications claiming to be from phstar partners, please treat them with caution and report them to our support team.
phstar uses cookies and similar tracking technologies — including web beacons and local storage — to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the platform is used.
The types of cookies used by phstar include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phstar platform. For more detailed information about the specific cookies used by phstar, please contact our support team.
phstar implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While phstar takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, phstar will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.
You also play an important role in keeping your phstar account secure. Use a strong, unique password for your phstar login, enable two-factor authentication, and never share your credentials with anyone — including phstar support staff, who will never ask for your password.
phstar retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable Philippine law. The following general retention periods apply:
When personal data is no longer required, phstar will securely delete or anonymize it in accordance with our internal data disposal procedures. Anonymized data — which can no longer be linked to any individual — may be retained indefinitely for statistical and analytical purposes.
Under the Data Privacy Act of 2012 of the Philippines and applicable data protection principles, you have the following rights with respect to your personal data held by phstar:
Request a copy of the personal data phstar holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your phstar account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Withdraw your consent to marketing communications or non-essential cookies at any time, without affecting prior lawful processing.
To exercise any of these rights, please contact the phstar support team via live chat or by emailing our Data Protection Officer. phstar will respond to all verified privacy rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case phstar will notify you of the extension and the reasons for it.
phstar may need to verify your identity before processing a privacy rights request to ensure that personal data is not disclosed to unauthorized parties. We may ask you to provide a copy of a government-issued ID for this purpose.
The phstar platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. phstar does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years old, you are not permitted to register a phstar account or use any part of the phstar platform.
If phstar becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered a phstar account, please contact our support team immediately so that we can investigate and take appropriate action.
phstar encourages parents and guardians to use parental control software and to monitor their children's online activity to prevent unauthorized access to online gaming platforms. If you are concerned about a minor's access to phstar, please do not hesitate to reach out to our support team.
phstar primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and cybersecurity vendors — may process data in other jurisdictions. Where personal data is transferred outside the Philippines, phstar ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.
Such safeguards may include contractual clauses requiring the recipient to process personal data in accordance with applicable data protection standards, or reliance on the recipient's participation in a recognized data protection framework. phstar will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate protective measures.
If you would like more information about the specific safeguards phstar has in place for international data transfers, please contact our Data Protection Officer using the details provided in Section 13 of this Privacy Policy.
phstar reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made to this Privacy Policy, phstar will notify registered players via email to the address on file and/or via a prominent notice on the phstar platform.
The revised Privacy Policy will take effect on the date specified in the notice. Your continued use of the phstar platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the revised Privacy Policy, you should stop using the phstar platform and may request account closure in accordance with the phstar Terms & Conditions.
The "Last Updated" date displayed at the top of this page indicates when this Privacy Policy was most recently revised. phstar recommends that you review this Privacy Policy periodically to stay informed of how we protect your personal data.
If you have any questions, concerns, or complaints about this Privacy Policy or phstar's data practices, please contact our Data Protection Officer. We are committed to resolving all privacy-related inquiries promptly and transparently.
You may reach the phstar Data Protection Officer by email at:
You may also contact our general support team via live chat on the phstar platform, available 24 hours a day, 7 days a week. When submitting a privacy-related inquiry, please include your registered username and a clear description of your concern so that we can assist you efficiently.
If you are not satisfied with phstar's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available on the NPC's official website.
phstar takes all privacy complaints seriously and will acknowledge receipt of your complaint within 5 business days. We aim to provide a full response within 30 days of receiving a verified complaint. Complex cases may require additional time, and we will keep you informed of our progress throughout the process.
YOUR DATA IS SAFE WITH US
Now that you know exactly how phstar handles your personal data, you can enjoy every game — from live dealer tables to slots and bingo — knowing your information is protected, encrypted, and never sold to anyone.
21+ only · Play responsibly · phstar is for entertainment purposes only