phstar Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the phstar online casino platform, including all games, features, promotions, and services made available through the phstar website and any associated mobile interfaces (collectively, the "Platform"). These Terms apply to all users of the Platform, including registered players, visitors, and any other persons who access or use the Platform in any capacity.

By accessing the phstar Platform, registering an account, making a deposit, or participating in any game or promotion, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be legally bound by them. If you are accessing the Platform on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms.

phstar reserves the right to update, modify, or replace these Terms at any time. When material changes are made, phstar will notify registered players via email or an in-platform notification. Your continued use of the Platform following the posting of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

To register and use the phstar Platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Platform:

• You must be at least 21 years of age. This is a strict minimum age requirement in accordance with Philippine gaming regulations. phstar does not permit access to persons under 21 years old under any circumstances.
• You must be a natural person. Corporate entities, trusts, and other non-individual legal persons may not register as players.
• You must be legally permitted to participate in online gaming activities under the laws of the jurisdiction in which you are located at the time of play.
• You must not be a current employee, contractor, director, officer, or agent of phstar, nor an immediate family member of any such person.
• You must not have been previously excluded or banned from the phstar Platform or any affiliated platform.
• You must not be registered on any self-exclusion list maintained by phstar or any applicable regulatory body.

phstar reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension and withholding of withdrawals pending verification. phstar takes its age verification obligations seriously and will not process withdrawals for accounts that have not completed KYC (Know Your Customer) verification.

To access the full features of the phstar Platform, you must register a player account. During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, email address, and contact number. You agree to update this information promptly if it changes.

Each individual is permitted to hold only one (1) phstar account. The creation of multiple accounts by the same individual — whether using different email addresses, payment methods, or device identifiers — is strictly prohibited. phstar employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, phstar reserves the right to:

• Immediately suspend or permanently close all associated accounts;
• Void any pending bets, bonuses, or promotional credits across all accounts;
• Withhold any withdrawals pending investigation; and
• Report the matter to relevant regulatory authorities where applicable.

You are solely responsible for all activity that occurs under your phstar account. You must keep your login credentials — including your username, password, and any two-factor authentication codes — strictly confidential. You must not share your account access with any third party, including family members. phstar will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

If you suspect that your account has been accessed without your authorization, you must notify phstar support immediately via live chat or by emailing [email protected]. phstar will take reasonable steps to secure your account upon receiving such notification.

phstar supports a range of Philippine payment methods for deposits and withdrawals, including GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (PHP / ₱). The following terms apply to all financial transactions on the Platform:

1. Deposits: Deposits are credited to your phstar account upon successful confirmation from the payment provider. Minimum and maximum deposit limits apply and are displayed at the time of transaction. phstar does not charge fees on standard deposits, though your payment provider may apply their own charges.
2. Withdrawals: Withdrawals are processed to the same payment method used for the most recent deposit, subject to verification requirements. phstar aims to process withdrawal requests within 24 to 72 hours on business days. Withdrawal requests submitted during weekends or Philippine public holidays may experience additional processing time.
3. KYC Verification: All withdrawal requests are subject to KYC verification. You must submit valid government-issued identification and proof of payment method ownership before your first withdrawal can be processed. phstar reserves the right to request additional documentation for larger withdrawal amounts.
4. Currency: All account balances, bets, winnings, and transactions are denominated in Philippine Peso (₱). phstar does not accept or process transactions in foreign currencies.
5. Funds Ownership: You warrant that all funds deposited into your phstar account are from legitimate sources and are not the proceeds of any illegal activity. phstar complies with applicable anti-money laundering regulations and will report suspicious transactions to the relevant Philippine authorities.

phstar offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms and conditions published alongside each offer, including wagering requirements, minimum deposit thresholds, game restrictions, and expiry dates. The following general terms apply to all phstar bonuses:

• Bonuses are available to eligible registered players only. phstar reserves the right to determine eligibility at its sole discretion.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated in each promotion's specific terms.
• Bonuses have a validity period. Any bonus balance not used within the stated validity period will be forfeited automatically.
• phstar reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, provided that any bonus already credited to a player's account will remain subject to the terms in effect at the time of crediting.
• Bonus abuse — including but not limited to multi-accounting, collusion, arbitrage betting, or exploitation of software errors — will result in immediate forfeiture of all bonus balances and may result in permanent account closure.
• Only one bonus may be active at a time unless otherwise stated in the specific promotion terms.

The following conduct is strictly prohibited on the phstar Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities:

• Registering more than one account or assisting another person in circumventing the one-account rule;
• Providing false, misleading, or fraudulent information during registration or at any point during your use of the Platform;
• Using the Platform if you are under 21 years of age;
• Attempting to access the Platform from a jurisdiction where online gambling is prohibited;
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform;
• Colluding with other players to gain an unfair advantage in any game;
• Exploiting software bugs, glitches, or errors — any winnings derived from such exploitation will be voided;
• Engaging in any form of money laundering, fraud, or other illegal financial activity through the Platform;
• Harassing, threatening, or abusing phstar staff or other players through any communication channel;
• Attempting to reverse-engineer, decompile, or otherwise tamper with the phstar Platform or its underlying software.

All content on the phstar Platform — including but not limited to the phstar name, logo, trademarks, game interfaces, graphics, text, software, and all other materials — is the exclusive property of phstar or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the phstar Platform without the prior written consent of phstar. Any unauthorized use of phstar's intellectual property is a violation of these Terms and may constitute an infringement of applicable copyright, trademark, and other laws.

To the fullest extent permitted by applicable law, phstar, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings due to technical failures, server downtime, or connectivity issues;
• Unauthorized access to your account resulting from your failure to maintain credential security;
• Interruption or cessation of the Platform for maintenance, upgrades, or circumstances beyond phstar's reasonable control;
• Errors in game outcomes caused by software malfunctions, provided that phstar takes reasonable steps to rectify such errors promptly;
• Any loss or damage arising from your reliance on information provided on the Platform.

phstar's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your phstar account in the thirty (30) days immediately preceding the event giving rise to the claim.

phstar is deeply committed to promoting responsible gaming practices. We recognize that for a small number of players, gambling can become problematic, and we take our duty of care seriously. The following responsible gaming tools are available to all phstar account holders:

• Deposit Limits: Set daily, weekly, or monthly deposit limits directly from your account settings. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Session Time Reminders: Configure reminders that notify you when you have been playing for a specified duration.
• Cooling-Off Periods: Temporarily suspend your account for a period of your choosing — from 24 hours up to 30 days.
• Self-Exclusion: Request permanent or long-term self-exclusion from the phstar Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Receive periodic on-screen notifications showing your session duration and net gaming activity.

phstar enforces a strict 21+ age policy and will not knowingly permit minors to access the Platform. If you are concerned about a minor accessing phstar, please contact our support team immediately.

If you feel that your gambling is no longer within your control, we encourage you to use the self-exclusion tools available in your account settings and to seek support from qualified organizations. phstar supports responsible gaming in line with PAGCOR guidelines and encourages players to game within their means at all times.

phstar reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms;
• Failure to complete KYC verification within a reasonable timeframe;
• Suspected fraudulent activity, money laundering, or other illegal conduct;
• Chargebacks or disputed transactions initiated by the player;
• Abusive, threatening, or inappropriate behavior directed at phstar staff or other players;
• Regulatory requirements or instructions from a competent authority;
• Inactivity — accounts with no login activity for a period of 12 consecutive months may be classified as dormant and subject to an inactivity fee as disclosed in the Platform's fee schedule.

Upon account closure, phstar will return any verified, legitimate balance remaining in your account to your registered payment method, subject to the completion of any outstanding KYC requirements and the deduction of any applicable fees. Balances derived from bonus abuse or fraudulent activity will be forfeited.

You may close your phstar account at any time by contacting our support team via live chat. Account closure requests are processed within 5 business days. Closing your account does not affect any rights or obligations that arose prior to the closure date.

phstar collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering a phstar account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

phstar implements industry-standard security measures — including SSL encryption, access controls, and regular security audits — to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and phstar cannot guarantee the absolute security of your data.

phstar will not sell, rent, or share your personal data with third parties for their own marketing purposes without your explicit consent. Data may be shared with payment processors, KYC verification providers, and regulatory authorities as required for the operation of the Platform and compliance with applicable law.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute with phstar informally by contacting our support team. phstar will make reasonable efforts to resolve disputes amicably within 30 days of receiving written notice of the dispute. If the dispute cannot be resolved informally within that period, either party may pursue formal legal remedies.

Nothing in this clause shall prevent phstar from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm.

phstar reserves the right to amend, update, or replace these Terms at any time. When material changes are made, phstar will provide notice to registered players via email to the address on file and/or via a prominent notice on the Platform. The revised Terms will take effect on the date specified in the notice, which will be no less than 7 days after the notice is issued for material changes.

Your continued use of the phstar Platform after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Platform and may request account closure in accordance with Section 10 of these Terms.

phstar recommends that you review these Terms periodically to stay informed of any updates. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the phstar Platform, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on the Platform.

You may also reach us by email. Our support email address is:

When contacting us regarding a specific account issue, please include your registered username and a clear description of your concern so that our team can assist you as efficiently as possible. phstar aims to respond to all email inquiries within 24 hours on business days.